Terms & Conditions

Check in at The Bildeston Crown is between 3pm and 10pm. We are able to check in guests outside these times but only with prior notification. Check out on the day of departure is 10 am. Although we do our best to accommodate all arrivals, it is the guest responsibility to advise us of an arrival outside the check-in time frame.

We provide bathrobes for guests to use during their stay. If, for some reason, they do find a way into your bags on departure, a charge of £100 will be made to your credit card.
An additional cleaning cost of up to £75 will be applied in the event of damage to linen and or furnishings. Any additional damage to property within The Bildeston Crown will be at cost to the guest. Please refrain from using bathroom towels and bedroom linens for cleaning dogs and walking boots, please use black cleaning cloth provided in your room.

Breakfast

The room rate includes VAT and breakfast which comprises of Tea or coffee, fresh juice, toast, pastries and conserves, preserved fruit, porridge and a menu of cooked breakfast items will be offered.

Single Occupancy

All of the rooms have a single occupancy room rate other than room 7 which is a single room.

Dining

We recommend that a reservation is placed for lunch and dinner especially during busy periods and in particular at the weekends.

Service Charge

For parties of 6 or more your final restaurant bill will be subject to a 10% discretionary service charge.

Bringing Children

We have one family room 9 – that can accommodate two adults and up to two children from 1-12years. The layout includes one super king bed and we can provide 2 z beds at a cost of £10 each on top of the room rate.

Cots with linen can be provided at an additional cost of £15 per stay.

We welcome well behaved children of any age accompanied by adults in the restaurant and bar during lunchtime and dinner service. We offer child portions of any of the dishes which feature on the dining room menu which are available and charged accordingly.

Smoking

We have two open courtyards located in the front and rear of the Inn for those who wish to smoke tobacco. All internal areas of The Bildeston Crown are non-smoking.

Car Parking

Car parking is on a first come first served basis – Parking is at your own risk.

Dogs

We welcome dogs. If you are bringing two dogs and we ask all dog owners to behave responsibly and pick up any dog litter. We will charge £10 per dog per night for your dog to stay. Dog beds are provided on request and are free of charge. We are very happy to accept dogs in the bar area however dogs are not permitted in the restaurant.

Room Bookings

We require credit card details for all room bookings to secure the room.

Room Cancellation Policy

If you cancel within 48 hours of the expected arrival date, 50% of your full stay will be debited to the card details provided. Failure to attend will result in 100% of your stay amount being charged to your card.

Festive Booking Packages 
(e.g. Christmas, New Year)

We require 28 days’ notice of cancellation or part cancellation or any change to the dates of the original booking. For lunch or dinner reservations for groups of more than 8 we require a deposit of £10 per head at the time of the booking – this is non-refundable. Please call to discuss request our private dining facilities for room hire and menus.
Accepted Credit Cards
Accepted credits cards are Visa, Mastercard and Amex. Unfortunately we will not be accepting Diners International.